WePurpose your IT Support

Based in Scotland and supporting organisations across the UK, WePurpose delivers outsourced IT support that is personal, responsive and reliable. Whether you’re a growing business, an established organisation, or a purpose-led charity, we make sure your IT systems support your organisation, not slow it down.

WeDeliver IT Support That Works Around You

You don’t need to be a technology expert to get the most from your technology setup, but it might sometimes feel that way. WePurpose’s approach to managed IT support is deliberately straightforward and supportive. When you contact us, you’ll speak to real people who explain things clearly and focus on solutions, not tech jargon.

Behind the scenes, however, our work is thorough and proactive. We have extensive experience in technology systems as a ScotlandIS ITMSP (IT Managed Service Provider), a Microsoft Partner and an Acronis Gold Partner.

We monitor your systems, manage your technical updates, protect your data and fix issues so that they do not disrupt your day. We believe that’s the subtle difference between reactive repairs and proactively managed IT support services.

Why Choose Outsourced IT Support?

Outsourcing your IT support gives you access to a full team of technical specialists without the cost and complexity of building an in-house IT department.

Our Services

With WePurpose’s outsourced IT support, you will benefit from:

Fast, friendly helpdesk support
Proactive system monitoring
Cutting edge cyber security protection
Cloud and Microsoft 365 management
Clear, predictable monthly pricing
Strategic IT advice

We will be an extension of your team, available when you need us, and invested in your long-term success.

WeSupport Businesses & Charities Across the UK

WePurpose has particular experience supporting charities and third sector organisations who need dependable, cost-effective IT support services. We understand funding pressures, compliance requirements and the importance of safeguarding sensitive data.

We also support a range of small and medium sized businesses that require scalable, secure business IT support to grow confidently.

WePurpose your Technology

Our brand is about more than exceptional technology solutions for our customers. It’s about creating valuable opportunities for young people too. We care deeply about educating and supporting young people to create a vibrant IT economy in the UK, supported by our team of technology experts and industry leading training programmes.

We are a Living Wage Employer, have made the Scottish Business Pledge and are disability confident. Our organisation has been recognised with a number of awards for our commitment to developing young people, including the Platinum Investors in Young People accreditation.

If you’re looking for managed IT support that’s has a purposeful business model that intentionally develops young people, but which is approachable, proactive and built around your needs, WePurpose is here and ready to help.

FAQ’S

What is managed IT support?

Managed IT support is a proactive, outsourced IT department that monitors, maintains and protects your organisation’s technology for a fixed monthly fee.

Instead of reacting to problems, managed IT support services will prevent issues occurring in the first instance through continuous monitoring, updates, cyber security management and cloud support.

Businesses and charities use managed IT support to maximise their team’s productive working hours, improve performance and strengthen data protection. It provides access to expert business IT support without hiring a full internal team and it provides predictability and stability to both your costs and the technology that underpins your business. It also opens up your business to a team of people with overlapping skills and experience, as well as subject matter experts who are continuously keeping up with the latest training, trends and developments. This creates resilience within your business that can be difficult to replicate in a smaller in-house team.

How does managed IT support small and medium businesses?

Managed IT support helps small and medium businesses access expert technology services and solutions without incurring the costs of building and retaining an in-house IT department.

Through outsourced IT support, small businesses and charities will benefit from proactive system monitoring, cyber security protection, cloud management and responsive helpdesk support for a predicable monthly fee. Manged IT support services will reduce downtime in your business, improving your teams productivity while protecting sensitive business data. It also protects your business from inevitable technology staff churn and disruption.

How do managed IT services support remote working?

Managed IT services support remote working by ensuring your employees can securely access your systems, files and applications from anywhere. Through Cloud IT support, secure VPN’s (virtual private networks), multi-factor authentication and endpoint security, outsourced IT support will keep your remote teams connected and protected – wherever they are.

Managed IT support also includes proactive monitoring, device management and data backup. Both our Computer and Cloud Managed Support options are maintained at a level that meets Cyber Essentials accreditation standard, regardless of your organisations accreditations status. For modern businesses many of whom operate with hybrid teams, managed IT support services maintain performance, collaboration and cyber security standards no matter where your team are, helping you stay productive while safe guarding your organisations sensitive information.